Privacy Policy

We at Mecca Games (referred to herein as "we", "us" or "our") value your trust and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and share the information you provide to us. By using our services, including accessing any part of this website, registering with us, providing us with your email address or other contact details, making a deposit or playing on our platform (collectively "Using Our Services"), you agree that you have read, understood and accepted this Privacy Policy.

What information do we collect?

We may collect the following types of data:

Information provided when registering for an account: name, email address, date of birth, address
Details related to your use of our services including bets made, games played and results thereof
Technical details about visits to this website including internet protocol (IP) addresses, browser type, operating system version, device configuration and location

How do we collect information?

We may receive data from you through:

Online forms used for registering or updating your account
Emails sent by us in response to queries made by you
Mobile app usage when using our mobile platform
Cookies used on this website (please refer to section 5)

Cookies and Similar Technology

This website uses cookies and similar technology to collect data regarding the use of this site. Cookies are text files stored on your device to track visits and browsing habits.

We also monitor information about how you interact with our services such as which pages you access, time spent on our platforms and any other usage patterns.

Purpose for using the collected information

The primary purpose is to provide an online gaming experience that meets our standards. We use data to:

Create your account
Verify identity when requested by UKGC regulations or customer support purposes
Inform you of promotions, new services, offers and changes to this website (where applicable)
Provide a personalized user interface tailored on the type of information collected

Information sharing

We may share personal data with third parties as follows:

With trusted agents for providing secure payment processing including card and banking details when deposits or withdrawals are made
To provide enhanced services such as credit/debit card verification, deposit tracking or customer profiling through legitimate partners.
In compliance with applicable laws and regulations where we believe necessary to comply.

Security

We have implemented suitable measures and protocols that protect your data in line with industry standards. Security is considered a high priority by our technical team who are continually working on ensuring the security of this website, maintaining integrity of communications as well as protecting against potential threats and loss.

You must keep confidential all passwords issued to you for access or control of any part of Our Services.

Your rights

If requested, we will:

Provide data about how your personal information has been used
Delete data following receipt of a request

We encourage users who have concerns regarding the handling of their data contact our Data Protection Officer by writing at address below.

Our policies may be updated; you can visit this page to keep up-to-date.